Privacy Policy - 2026

Last updated: January 2026

Granger‑Hunter Improvement District (“we,” “our,” “GHID”) is committed to protecting your privacy and ensuring transparency regarding how we collect, use, and safeguard your information. This Privacy Policy explains what information we collect, how we use it, what choices you have, and how to contact us with questions.

1. Information We Collect

1.1 Personal Data

“Personal data” means information that is linked or reasonably linkable to an identified or identifiable individual. This includes information you voluntarily provide through web forms, service requests, account setup, or communication with GHID, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Optional SMS enrollment details
  • Any additional information you choose to submit

1.2 User Data (Automatically Collected)

When you visit ghid.gov, we automatically collect certain technical information (“user data”), including:

  • IP address
  • Browser type and version
  • Device information
  • Date, time, and pages accessed
  • Website activity metrics
  • Analytics data collected through Google Analytics

All analytics data is kept strictly confidential, not shared or sold, and used only to improve website functionality and user experience.

1.3 SMS Enrollment Information

When you opt-in to receive SMS messages from GHID, we collect:

  • Your mobile phone number
  • SMS opt‑in consent
  • Message interaction details (e.g., STOP/HELP responses)

2. How We Use Your Information

We use personal data and user data only for legitimate business and operational purposes, including to:

  • Respond to service requests and communications
  • Provide district updates, alerts, and customer support
  • Send optional conversational or informational SMS messages
  • Maintain and improve website performance
  • Comply with legal and regulatory requirements

We do not use your personal information for advertising or commercial marketing.

3. SMS Communications & Required Disclosures

GHID offers optional SMS communications to provide service‑related updates, district information, and support.

By opting in to SMS:

  • You consent to receive conversational or informational text messages.
  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out.
  • Reply HELP for assistance.

3.1 SMS Privacy & Non‑Sharing Commitment

To comply with wireless carrier policies:

  • SMS content is not shared with third parties.
  • Mobile numbers collected for SMS programs are not sold, rented, or shared with affiliates or external organizations.
  • SMS opt‑in information is used solely to deliver GHID text messages.

3.1 SMS Terms & Conditions

https://www.ghid.gov/sms-terms-conditions

4. How We Share Information

We do not sell, share, or disclose your personal information or user data except in the following limited cases:

  • When required by law, regulation, court order, or GRAMA request
  • With contracted service providers who support GHID operations (e.g., website analytics tools), and only to the extent necessary
  • To protect the security and integrity of GHID systems

SMS content and mobile phone numbers are never shared for any purpose.

5. Your Rights

Under Utah law, you may:

  • Request access to your personal data or user data
  • Request correction or amendment of inaccurate data
  • Request classification of personal information as a private record if you are an at‑risk government employee

To exercise these rights, please contact GHID using the information below.

6. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Improve navigation and user experience
  • Analyze website performance
  • Track anonymous usage trends

Data collected through analytics is retained solely by GHID and used to enhance public services.

7. Data Security

We implement reasonable security measures to protect personal and user data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed 100% secure.

8. External Links

Our website may contain links to external sites. GHID is not responsible for the content, security, or privacy practices of third‑party websites.

9. Accessibility & Policy Availability

GHID is committed to transparency and making this Privacy Policy easily accessible:

  • A link to this Privacy Policy is included in the footer of every page on ghid.gov.
  • All web forms that collect personal information, including SMS consent forms, include a direct link to this Privacy Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in law, policy, or GHID practices. Updated versions will be posted on this page with a revised “Last updated” date.

11. Contact Us

Granger‑Hunter Improvement District
2888 S 3600 W
West Valley City, UT 84119
Phone: 801-968‑3551
Email: privacyombudsperson@utah.gov (for privacy complaints)
Website: https://www.ghid.gov/contact-us-form

 

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