SMS Terms & Conditions
Purpose of Messages
By opting in, subscribers agree to receive informational SMS messages from Granger‑Hunter Improvement District (“GHID”), including:
- Service alerts and outage notifications
- District updates
- Account or billing notifications
- Customer support messages
- Appointment reminders and operational notices
No marketing messages will be sent.
Opt‑In Method
Users may opt in by:
- Submitting a mobile number through GHID’s customer portal, service request pages, or by calling our office.
- Checking the SMS consent box when creating or updating an account
- Providing verbal or written consent during customer service interactions
Content is never shared or sold
GHID does not sell or share SMS content or mobile numbers with third parties. SMS data is used only for message delivery.
Message Frequency Disclosure
Message frequency may vary depending on district operations and service‑related needs.
Fees Disclosure
Message and data rates may apply.
STOP / Opt‑Out Instructions
To stop receiving messages, text: STOP
A confirmation message will be sent, and no additional messages will be delivered unless the subscriber opts in again.
HELP Instructions
For help or additional information:
Text HELP or visit:
https://www.ghid.gov/contact-us-form